Local Health Departments Partner with United Way’s 2-1-1 Helpline to Provide COVID-19 Information 

(Dover, Ohio) – Residents can now call 2-1-1 at any time to learn how to get tested for COVID-19, what symptoms to look for, advice for quarantine, travel advisory notices, and more. 

With the help of Alex McCarthy, Director of the Tuscarawas County Homeland Security & Emergency Management Agency, officials from the New Philadelphia City Health Department and the Tuscarawas County Health Department partnered with United Way of Tuscarawas County’s 2-1-1 Helpline to provide answers to the most frequently asked questions about the COVID-19 pandemic.

United Way’s 2-1-1 Helpline is a free, confidential, 24/7 information and referral line that assists callers with locating and navigating the health and human services available to them. To reach the Helpline for general (not case-specific) answers about COVID-19 or to learn about local services, residents can call 2-1-1 anytime or text their zip codes to 898-211 Monday through Friday from 9 am to 5 pm.

“Throughout the Pandemic, staff at both health departments have been answering many questions about COVID-19; however, with the recent influx in cases, we have not always been able to respond as quickly,” explained Jennifer Demuth, Director of Health Promotion & Community Relations with the Tuscarawas County Health Department. “We want to ensure the community is able to obtain timely answers to their most frequently asked questions about this virus, and we are grateful to work with the 2-1-1 Helpline and the EMA to make that possible.”

“The United Way of Tuscarawas County has a history of supporting community needs,” stated Robin Waltz, President of United Way of Tuscarawas County. “We are proud to collaborate with the Tuscarawas County and New Philadelphia City Health Departments to provide vital information to the public.”

For more information about the 2-1-1 Helpline, visit www.211tusc.org.

1 thought on “Local Health Departments Partner with United Way’s 2-1-1 Helpline to Provide COVID-19 Information ”

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