Providing Service & Support: The Role of SSAs

At TuscBDD, the Service and Support Administrators (SSAs) are local advocates, ready to serve people with developmental disabilities.

#BetterTogether is brought to you by the Tuscarawas County Board of Developmental Disabilities.

From early childhood through their adult lives, people with developmental disabilities will find support and guidance with the SSAs at TuscBDD. The role of an SSA is to advocate for people with a developmental disability, help secure funds for daily services, offer support on a day-to-day basis, and more. A Service and Support Administrator will work with individuals to identify goals and ensure health and safety needs are met.

“SSAs play a big role in advocating for people with developmental disabilities. We advocate for many things, one being that people are people first,” explains Ray Snyder, TuscBDD Service and Support Administrator. “People are not defined by their disability. I like being able to advocate for and help people. It gives me joy in being able to help people to reach their goals and dreams by connecting them to resources that will help them get there.”

The role of an SSA sometimes means providing guidance and support to families during big transitions. From pre-k to school age or school age to young adult, SSAs are crucial in securing appropriate funding for the services and support individuals may need.

The Role of SSAs

Over 600 people with developmental disabilities and their families are assisted by TuscBDD Service and Support Administrators. These men and women perform the following duties:

  • Help form goals and priorities
  • Provide support to link individuals to services they need
  • Advocate for safeguarded rights, interests, and choices for individuals
  • Monitor and work closely with assisting agencies and organizations
  • Assist young families who have just received a diagnosis
  • Coordinate transportation for people to utilize for their jobs
  • Much more!

The Tuscarawas County Board of Developmental Disabilities (TuscBDD) has resources for children and adults with developmental disabilities. TuscBDD provides Early Intervention for children birth to three years old, Service and Support Administration for people of all ages, family support services, family mentorship, and more! To learn more about these services and others, visit TuscBDD online at or call (330) 308-7173.

Audrey Mattevi

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